sentosabos Platform Privacy Notice
This page describes what we collect when you use sentosabos and how we keep that data protected. We operate an online entertainment service available where local law permits, combining slot games, live-dealer tables, and sportsbook markets across mobile and browser access. Our privacy commitments reflect both our legal obligations and our belief that transparent data handling builds trust with our users.
We at sentosabos take your personal information seriously. Whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same protections apply. This notice explains what we collect, why we collect it, who may process it on our behalf, and what rights you have over your data.
What we collect on sentosabos
Our sentosabos account signup requires your name, email address, phone number, and date of birth. We also collect your national identity number (KTP, passport, or driver's licence) as part of Know Your Customer (KYC) verification, which is a regulatory requirement for Indonesian-based services. During account verification, we ask for a clear photograph of your identity document and a live selfie to confirm you are the account holder.
When you deposit funds into sentosabos, we record your payment method and transaction history. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers (mobile banking, local payment, online payment, e-wallet), our payment processor logs the transaction amount, timestamp, and status. We do not store your full payment card or bank account numbers — our processor handles that encryption.
We collect behavioural data while you use sentosabos: which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), your betting patterns, account login times, and device information (browser type, IP address, operating system). This data helps us detect fraud, improve platform stability, and personalise your experience.
How we use your data on sentosabos
We use your personal information to verify your identity, process deposits and withdrawals, prevent fraud, and comply with anti-money-laundering regulations. Our sentosabos team also uses your contact details to send account notifications, security alerts, and customer-support responses.
We analyse gameplay and betting data to improve sentosabos — for example, to identify which slot tournaments draw interest during Idul Fitri or Idul Adha, or to spot technical issues in our live-dealer studios. We do not sell your personal data to third parties for marketing purposes.
- Account creation and KYC verification
- Payment processing and fraud prevention
- Customer support and dispute resolution
- Regulatory compliance and reporting
- Platform improvement and security monitoring
Third-party processors and data location
Our sentosabos platform relies on third-party service providers: payment gateways (which handle your mobile banking, local payment, online payment, and e-wallet transactions), cloud infrastructure vendors (who host our servers and game logic), identity-verification partners (who confirm your KTP or passport), and analytics tools (which track platform performance). These processors sign data-protection agreements with us and may only access your data for the purposes we specify.
Our servers may sit outside your jurisdiction — for example, in Singapore or AWS regions — but your data remains protected under our contractual safeguards. We encrypt personal information in transit and at rest. If a processor is located outside Indonesia, we ensure they meet or exceed Indonesian data-protection standards.
Cookies and tracking on sentosabos
We use cookies to keep you logged into sentosabos, remember your language preference, and measure how you navigate the platform. Essential cookies are required for sentosabos to function; analytics cookies are optional and help us understand user behaviour. We do not use cookies to identify you outside our platform or sell your browsing data.
Your rights on sentosabos
You have the right to request access to your personal data held by sentosabos, ask us to correct inaccuracies, and request deletion of your account and associated records (subject to regulatory retention periods). If you believe we have mishandled your data, you can lodge a complaint with us or with Indonesia's data-protection authority.
Contact us about your data on sentosabos
If you have questions about our privacy practices or wish to exercise your rights, contact our sentosabos support team. We respond to privacy requests within 30 days. You can reach us via live chat (available during business hours), email, or through your account settings.
We review this notice periodically and may update it to reflect legal changes or improvements to our sentosabos service. Significant changes will be announced via email or a banner on the platform. Continued use of sentosabos after such updates constitutes your acceptance of the revised notice.
Our commitment is to handle your data with the same care we apply to our slot tournaments, live-dealer streams, and sportsbook operations. We believe clear, honest privacy practices are foundational to a trustworthy service.